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FAQs
As we receive plenty of enquiries everyday, we have listed few most common questions and answers from the enquires. At the same time our customer support team is always available to assist you by email.
Certainly, 100% Genuine. We only sell genuine branded items on our website.
Yes, all the details you enter while placing your order will be used to process your order and to inform you the status of order processing and delivery package by the concerned team. We make sure that all your details will be kept confidential and secured.
As soon as we receive your order, a confirmation will be sent you by given email. All our packages are handled by Courier Company and will be delivered within 4 - 5 working days. Each and every movement of your order will be notified to you by given email
No, we only deliver door to door (to the buyer directly).
Shipping charges will be applicable based on the delivery location.
Yes, currency accepted is AED and Credit Card accepted Visa and Mastercard.
While placing your orders we strongly recommend you to check thoroughly about product details on our website which will not make you unhappy to return your ordered items. On a special case we may accept to take back the item within 3 days from the date you receive the item provided the item should not be opened /used. It should be in an original condition.
Once we receive and accept the returned product in accordance to point no. 8, the refund will be made through the original mode of payment only.
Yes, it is very essential to sign upon delivery to make sure that you have received the package on time.
As soon as we receive your order, a confirmation will be sent you by given email. All our packages are handled by Courier Company and will be delivered within 2 -3 working days. Each and every movement of your order will be notified to you by given email. We only deliver door to door (to the buyer directly). All packages will be delivered free of shipping cost. It is very essential to sign upon delivery to make sure that you have received the package on time.
While placing your orders we strongly recommend you to check thoroughly about product details on our website which will not make you unhappy to return your ordered items. On a special case we may accept to take back the item within 3 days from the date you receive the item provided the item should not be opened /used. It should be in an original condition.